Account Manager – Philippines (Boracay)

Agoda
fulltime 2 weeks ago

Job Description:

The Market Manager (Account Manager) is part of our Partner Service team and the main contact between our accommodation partners and Agoda. As a consultant, the market manager is responsible for nurturing the relationship with Agoda’s key partners and to tap new opportunities that will allow our mutual business to grow further. The Market Manager is expected to analyze large data sets, including market intel, to uncover new opportunities and be able to propose to relevant stakeholders, both internally and externally. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. In addition, the Market Manager must be able to analyze their assigned territories to maintain a competitive edge over our competition and then report back his/her findings through weekly and monthly internal reports.


In this Role, you’ll get to:

Develop long lasting relationships with key clients to enable Agoda’s growth in the region
Gain buy-in from relevant stakeholders to execute strategies and help launch projects and campaigns to enhance productivity and maintain Agoda’s competitiveness
Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
Deliver on country KPIs, growth targets and country strategic initiatives
Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
Formulate project ideas, determine where opportunity exists and implement new approaches
Work in a data-driven environment
Train and inform clients of both new and existing technologies, tools, and models
Prepare materials to aid in growing our business during partner meetings
Support the PH Management Team in preparing country reporting for senior stakeholders

***Please note that the duties of this role may change at any time due to changing needs of the department


Requirements:

  • Minimum 3 – 5 years of experience in business development and/or account management
  • Strong interpersonal skills & ability to influence both external / internal stakeholders
  • Experience in internet/e-commerce preferred
  • Team player with a professional “get it done” attitude and work ethic
  • Proven success in acquiring, building & maintaining long term customer relationships
  • Adapts well to change and able to work in a fast-paced environment.
  • Has a track record of creating and delivering innovative ideas
  • Strong strategic and data analysis skills
  • Curiosity and an experimentation mindset
  • Solutions-oriented
  • Comfortable in two-way feedback culture
  • Fluency in spoken and written English required
  • Proficiency in Microsoft Office 365 (Excel, Powerpoint, etc.)
  • Bachelor’s degree required
  • Must have legal authorization to work in Philippines


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